Title Technical Lead/ System Admin
Position Technical Lead/ System Admin
Position ID 07202107
Location Little Rock, AR
Date Posted 2017-07-07

Title: Technical Lead/ System Admin (Locals preferred- OPTs are encouraged to apply)

Duration: 12 months

Location: Little Rock, AR

Term: Contract

Experience required: 4+ Years

Interview Mode: In-Person Mandatory

*For an EOE*

*Local candidates strongly preferred

US Citizens and all other parties authorized to work in the US area encouraged to apply.

Typical Education and Experience:

Bachelors or Master’s degree from an accredited institution.


Technical Lead / Program Manager:

2) Is responsible for managing, coordinating, and establishing priorities for the complete life-cycle of projects including the planning, design, programming, testing, and implementation of business solutions designed to meet the requirements of various departments within the agency.

3)Provides end users with assistance in solving computer related problems, such as imaging, LAN connections, system malfunctions and software program management (installation, configuration, trouble-shooting problems).

Responsibilities as Technical Lead:

•Meet with customers’ to compile, identify and determine job specifications needed to develop new  processes, update and modify or correct existing programs and systems.

•Installation, configuration, troubleshooting and maintenance of PC hardware and desktop software, such as MS Office, Anti-Virus, Adobe, SAP, etc.

•Provide expert level escalation and technical leadership.

•Support and maintain all customer software and systems, including servers, workstations and software.

•Provide support for Microsoft operating systems, especially Windows 7/8/8.1/10, and Windows Server 2008, 2012.

•User, group, and computer creation and management within a Microsoft Active Directory environment.

•Provide support on maintaining and configuring Microsoft Active Directory Group Policies to management desktop client configuration and settings

•Performs system maintenance activities through error reports, user modification requests and system problems.

•Learn and Assist in Management of Cloud Computing Environment (i.e., Office 365)

•Assist users with setting up and operating workplace mobile devices (iPads, iPhones, Learn and Support MAC Laptops//PCs (on a limited basis)

Required Experience & Skills

Required Skills:

  • Working Knowledge of PC Imaging
  • Operational Knowledge of Windows 7/8/8.1/10 operating systems
  • Active Directory
  • Experienced in Microsoft Office Suite
  • File and Print Management
  • Cisco Switch set-up and troubleshooting
  • Remote Access Management (LogMeIn)
  • Wireless Communications (including wireless device provisioning and data restore)
  • PC Application support


Education Bachelors or Master’s degree from an accredited institution.
Compensation MARKET
Position Type CONTRACT
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